Privacy Policy
Last updated: March 15, 2024
At 745 Transport, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, mobile application, and website. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
- Personal information (name, email, phone number)
- Location data when using our services
- Payment information
- Device information and app usage data
- Communication records with our support team
- Feedback and ratings provided in the app
How We Use Your Information
- To provide and improve our transportation services
- To process your payments and maintain your account
- To communicate with you about your rides and our services
- To ensure safety and security for all users
- To comply with legal obligations and resolve disputes
- To send you relevant updates and marketing communications (with your consent)
Information Sharing
- With drivers to facilitate your rides
- With payment processors to handle transactions
- With service providers who assist our operations
- With law enforcement when required by law
- With business partners (only with your explicit consent)
- We never sell your personal information to third parties
Data Security
- Industry-standard encryption for all data transmission
- Regular security audits and vulnerability testing
- Strict access controls for employee data access
- Secure data storage with regular backups
- Incident response procedures for potential breaches
- Continuous monitoring of our systems
Your Rights
- Access your personal information
- Request corrections to your data
- Delete your account and associated data
- Opt-out of marketing communications
- Export your data in a portable format
- Lodge complaints with supervisory authorities
Cookies and Tracking
- Essential cookies for app functionality
- Analytics cookies to improve our services
- Marketing cookies (optional)
- Third-party tracking technologies
- Options to manage cookie preferences
- Impact of disabling certain cookies
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at privacy@745.co.za